Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Lost IB Gateway connection restores without market data

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Lost IB Gateway connection restores without market data

    I have IB gateway setup as a secondary connection which I use for trading account and market depth purposes. Each night around midnight CST or sometimes later I experience the usual lost connection for a few seconds/minutes where both primary and secondary connections are then restored successfully.

    The problem I'm having right now is that on most nights after the IB connection is restored, I lose market data... and the only way to restore this is to do a disconnect / reconnect.

    Also, I never experienced this issue with NT7, only with NT8 and it seems to be more common lately.

    #2
    Hello jackyd,

    Thank you for your post.


    Could you please send the log and trace from your platform to look further into this inquiry.


    Please send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put 'Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.

    We look forward to assisting you further.
    Shawn B.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by frankthearm, Yesterday, 09:08 AM
    12 responses
    43 views
    0 likes
    Last Post NinjaTrader_Clayton  
    Started by junkone, Today, 11:37 AM
    1 response
    12 views
    0 likes
    Last Post NinjaTrader_ChelseaB  
    Started by quantismo, 04-17-2024, 05:13 PM
    5 responses
    35 views
    0 likes
    Last Post NinjaTrader_Gaby  
    Started by proptrade13, Today, 11:06 AM
    1 response
    6 views
    0 likes
    Last Post NinjaTrader_Clayton  
    Started by love2code2trade, 04-17-2024, 01:45 PM
    4 responses
    35 views
    0 likes
    Last Post love2code2trade  
    Working...
    X