Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

State: Unknown

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    State: Unknown

    Newbie on NT8. Kinetick EOD only, Dorman. Just added a group of new orders and received Order Pending on each. Two previous open orders now show Unknown in the State field. The Cancel is grayed out so I can't just reenter them without a possible dupe. How do I determine the State of these oreders, and why would the State have changed? Thanks.

    #2
    Hello bylld4,

    Thanks for writing in.

    Please send me your log and trace files so that I may look into what occurred.

    You can do this by going to the Control Center-> Help-> Mail to Platform Support.

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please include a link to this forum post in the body of your email.

    I look forward to your reply.
    Alan S.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by kempotrader, Today, 08:56 AM
    0 responses
    5 views
    0 likes
    Last Post kempotrader  
    Started by kempotrader, Today, 08:54 AM
    0 responses
    4 views
    0 likes
    Last Post kempotrader  
    Started by mmenigma, Today, 08:54 AM
    0 responses
    2 views
    0 likes
    Last Post mmenigma  
    Started by halgo_boulder, Today, 08:44 AM
    0 responses
    1 view
    0 likes
    Last Post halgo_boulder  
    Started by drewski1980, Today, 08:24 AM
    0 responses
    3 views
    0 likes
    Last Post drewski1980  
    Working...
    X