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Old 09-13-2017, 09:12 PM   #1
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Default Ninjatrader 8 will not execute

My OS is Windows 10. In the last couple of days Microsoft made several updates to the OS on my machine. NT8 had worked fine up to then. Today I tried to bring up NT8 and it crashed. I tried downloading the latest NT8, installed it and it too crashed. I have attached a screen shot of the error.
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Old 09-13-2017, 09:25 PM   #2
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No problem here with NT8071 and Win10 64bit pro.

Does that folder exist and can you access the files in there?

If you right click NT8 and "Run as administrator", does it work?
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Old 09-14-2017, 12:02 AM   #3
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Hello chartish,

If the issue remains, please send me your log and trace files so I can investigate. Log and trace files can be found at the following locations.

Windows start menu-->Documents-->NinjaTrader 8-->log

Windows start menu-->Documents-->NinjaTrader 8-->trace

Right click the log and trace folder and select Send to-->Compressed (zipped) folder. Subsequently attach both .zip files in your email and send it to platformsupport[at]ninjatrader[dot]com. Put 'Att Jason, http://ninjatrader.com/support/forum...d.php?t=104120' in the subject field.
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Old 09-14-2017, 03:43 PM   #4
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The problem is the the recent Windows 10 updates forced my Documents folder to be readonly. I have tried and tried and cannot get Windows 10 to unset the readonly.
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Old 09-14-2017, 04:59 PM   #5
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Quote:
Originally Posted by chartish View Post
The problem is the the recent Windows 10 updates forced my Documents folder to be readonly. I have tried and tried and cannot get Windows 10 to unset the readonly.
So you need to fix your windows problems.

Start here:

https://www.google.com/search?q=wind...lder+read+only
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Old 09-15-2017, 10:45 AM   #6
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I have tried everything in the google search and my Documents Dir is still readonly. Fortunately I have another charting package that does not force me to use Documents. I guess I can never use Ninjatrader on that pc.
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Old 09-15-2017, 01:08 PM   #7
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Finally found the problem. Yes, non of the Windows 10 fixes worked, but it turns out that it is not a Windows 10 problem only. My antivirus program updated to the latest version of their software and one of the "features" is they now protect the documents folder from ALL programs not in a list of acceptable programs. Guess what, there are no acceptable programs on installation. I turned that feature off and everything works. That is a crappy thing for ANY software program to do and I will tell them so.
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Old 09-15-2017, 01:51 PM   #8
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Who is your Antivirus maker?
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Old 09-15-2017, 03:26 PM   #9
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Bitdefender 2018
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Old 09-15-2017, 06:47 PM   #10
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Quote:
Originally Posted by chartish View Post
Finally found the problem. Yes, non of the Windows 10 fixes worked, but it turns out that it is not a Windows 10 problem only. My antivirus program updated to the latest version of their software and one of the "features" is they now protect the documents folder from ALL programs not in a list of acceptable programs. Guess what, there are no acceptable programs on installation. I turned that feature off and everything works. That is a crappy thing for ANY software program to do and I will tell them so.
Yup. so secure that you cannot use your PC anymore.
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