Bug when loading the US equity symbol DB -> 8.0.12.0 Safe Mode 64-bit (Multi-Broker)

[iq200]

Hi,
When I try to load the equity symbol DB into Ninjatrader, the NT chart keeps saying 'Loading..' and seems to hang but its not hung because the dots are flickering on and off as if the chart is actually loading and remains in that state.

If I now try to load another symbol, it works but any indicators that were there were stored in the woskspace are now gone.

NOTE: I get the same behaviour with NT8 in SAFE mode.
Thanks,
iq

[NinjaTrader_ShawnB]

Hello iq200,


Thank you for your post.


Could you please send the log and trace from your platform to look further into this inquiry.


To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put 'Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.


We look forward to assisting you further.

[iq200]

Shawn - I sent the support email as you asked.
Note that I cleaned up all the existing log/trace files before recreating them. I had MSFT saved in the workspace and then loaded DB when all loaded up. I closed down NInjatrader when it wouldn't load.
Thanks,
iq