Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

failed to connect

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    failed to connect

    hi,

    when i enter my login and password i get that error
    any suggestions ?

    thanks in advance
    Attached Files

    #2
    Hello phoenix26,

    Thank you for your post.

    Glad to assist. This error indicates there is another program accessing NinjaTrader's, often a virus scanning or backup software — any application which can assess the files on your PC.

    To resolve, NinjaTrader will need to added as an exception to any of the above programs that are installed. If you're able to add a folder, also ad the Documents > "NinjaTrader" folder.

    If you still see the same, can you please let me know if NinjaTrader is able to launch when Skip is pressed?

    We look forward to assisting further.
    Eric B.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by jclose, Today, 09:37 PM
    0 responses
    5 views
    0 likes
    Last Post jclose
    by jclose
     
    Started by WeyldFalcon, 08-07-2020, 06:13 AM
    10 responses
    1,414 views
    0 likes
    Last Post Traderontheroad  
    Started by firefoxforum12, Today, 08:53 PM
    0 responses
    11 views
    0 likes
    Last Post firefoxforum12  
    Started by stafe, Today, 08:34 PM
    0 responses
    11 views
    0 likes
    Last Post stafe
    by stafe
     
    Started by sastrades, 01-31-2024, 10:19 PM
    11 responses
    169 views
    0 likes
    Last Post NinjaTrader_Manfred  
    Working...
    X