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cant verify license

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    cant verify license

    Hello

    I have updated to the last version of NT 7 and now have demo credentials for contiuum/ CQG data but when I open NT.. it fails to verify the license and then when i open the program itself and try to add a new connection, Ninjatrader continuum doesn't even show in the drop down list.

    I am sure the firewall nor the ISP are the culprit because I used to run AMP CQG smoothly

    the current license key is @SIM-F82F-D583-40B1-AE74-B79F-705D-1952

    #2
    Hello hermatrader,

    Thank you for writing in.

    Please ensure that you have the latest version of NinjaTrader installed.
    • Close NinjaTrader 7 if it is currently running. If you attempt to update before closing NinjaTrader, a complete uninstall/reinstall will be required.
    • Download NinjaTrader 7.0.1000.31
    • Step through the install process & complete to resume using NinjaTrader.


    For more information about this mandatory update, please take a look at this link: https://ninjatrader.com/Advisories/Advisory27
    Zachary G.NinjaTrader Customer Service

    Comment


      #3
      Originally posted by hermatrader View Post
      Hello

      I have updated to the last version of NT 7 and now have demo credentials for contiuum/ CQG data but when I open NT.. it fails to verify the license and then when i open the program itself and try to add a new connection, Ninjatrader continuum doesn't even show in the drop down list.

      I am sure the firewall nor the ISP are the culprit because I used to run AMP CQG smoothly

      the current license key is @SIM-F82F-D583-40B1-AE74-B79F-705D-1952
      Hi this could be your windows version....I am having the same problems and have opened a thread.

      Comment


        #4
        Probable solution : run as administrator

        Hi

        I had this issue recently and related it to starting using users control in windows.

        Solution is going to the exe of Ninja (7 or 8) in program files/bin, right click on it, in the tab compatibiliry mark is as Run as administrator. (My windows is in Spanish so I am translating as I think will appear in English).

        That will make it start without problem.

        Another thing to notice is how stringent is antivirus.

        Hope it helps

        Regards

        Gerry Cabrera

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