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Old 06-13-2018, 01:15 PM   #1
percma
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Default Ninja crashing

Pls see the attached screenshot of the error message I received. I've remotely logged into my computer and found out that NinjaT was not running. Upon restarting it I got this error message and the app closed down.

Any advise would be very much appreciated.
m
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Old 06-13-2018, 01:29 PM   #2
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You may just want to wait for the 14.2 release due tomorrow, it has fixes for some forms of crashing, I also am having issue with NT8 crashing since I updated to version 14.0.


https://ninjatrader.com/support/foru...d.php?t=110164
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Old 06-13-2018, 01:50 PM   #3
NinjaTrader_PatrickH
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Hello percma,

Thank you for your post.

Please send me your log and trace files so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Email Support

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please list 'ATTN: Patrick H' in the subject line and reference this thread in the body of the email.

I look forward to your response.
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