Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

network connection error

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    network connection error

    Hi support, For the last 3 days , I cannot use my demo ninatradet account because I am getting: login failed: network connection to the order routing system is unavailable". please help me to continue use the platform.

    #2
    Hello moncar,
    I will be following up with you in the support ticket you have submitted. For future reference this item commonly is resolved by a router and PC restart.


    To restart your router please do the following:

    Unplug the power source from your router
    Leave it unplugged for ~20 seconds
    Plug the power source back in
    Restart your PC
    Please allow your router to reboot properly before starting NinjaTrader.

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by usazencort, Today, 01:16 AM
    0 responses
    1 view
    0 likes
    Last Post usazencort  
    Started by kaywai, 09-01-2023, 08:44 PM
    5 responses
    603 views
    0 likes
    Last Post NinjaTrader_Jason  
    Started by xiinteractive, 04-09-2024, 08:08 AM
    6 responses
    22 views
    0 likes
    Last Post xiinteractive  
    Started by Pattontje, Yesterday, 02:10 PM
    2 responses
    21 views
    0 likes
    Last Post Pattontje  
    Started by flybuzz, 04-21-2024, 04:07 PM
    17 responses
    230 views
    0 likes
    Last Post TradingLoss  
    Working...
    X