Crude Oil Dorman CL 01-18 Invalid

[rockdasher]

Hello, I have been using the CL 12-17 Symbol normally. But when I try to change to the new CL 01-18, it tells me "Invalid Instrument name". Do I have to resubscribe for 2018 Futures' signals or something?

[NinjaTrader_Micah]

Hello rockdasher,

Thank you for your post. First, please check to make sure you're running the most current build of NinjaTrader 7. The current release is 7.0.1000.36. You can check to see which version you're on under Help>About.

To upgrade NinjaTrader (if necessary), please follow the steps below.

First, copy your license key from NinjaTrader under Help> License Key then exit NinjaTrader
Click on the link: http://ninjatrader.com/PlatformDirect
Enter your license key and press Submit
Select 'NinjaTrader 7'
Select 'Download'
Critical: Before running the installer, ensure NinjaTrader is closed.

Next, a critical step is to reset your instruments.

Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed
Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK
Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection

After upgrading (if necessary) resetting your instruments, closing and relaunching NinjaTrader, please let me know if your issue persists.

[rockdasher]

Hello rockdasher,

Thank you for your post. First, please check to make sure you're running the most current build of NinjaTrader 7. The current release is 7.0.1000.36. You can check to see which version you're on under Help>About.

To upgrade NinjaTrader (if necessary), please follow the steps below.

First, copy your license key from NinjaTrader under Help> License Key then exit NinjaTrader
Click on the link: http://ninjatrader.com/PlatformDirect
Enter your license key and press Submit
Select 'NinjaTrader 7'
Select 'Download'
Critical: Before running the installer, ensure NinjaTrader is closed.

Next, a critical step is to reset your instruments.

Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed
Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK
Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection

After upgrading (if necessary) resetting your instruments, closing and relaunching NinjaTrader, please let me know if your issue persists.

Hi Micah,
I'm running Ninja Trader 8.0.9.0.
Where can I reset the instruments on NT8?

[NinjaTrader_Micah]

Hello rockdasher,

Thank you for your reply. This is the NinjaTrader 7 forum, which is why I provided instructions for NinjaTrader 7.

Since the current build of NinjaTrader 8 is 8.0.10.0, I still suggest starting with an upgrade. The process is the same as upgrading NinjaTrader 7, just select NinjaTrader 8 before downloading.

To reset your instruments in NinjaTrader 8, please take the steps below.

First, disconnect from any data providers by navigating to the Control Center > Connections menu, and left-click on “disconnect” that appears to the right when hovering your mouse over any active connection
Next, reset your instruments by navigating to the Control Center > Tools > Database Management
In the Database Management window, under the “Update instruments” section, ensure that “General properties”, "Futures expiries" and “Symbol mappings” options are checked and then click Update
Lastly, restart NinjaTrader for the changes to occur

Please let us know if we may be of further assistance.

[rockdasher]

Resolved

Thank you Micah, it worked