E-Mail Notification does not work anymore

[Tradix10]

In 2013 I traded a strategy which sent an email after a position was opened. It worked extremely well. In 2014 it did not work anymore - I did not touch my code at all. I updated NT7 to V18 - currently I use V21, Multi Broker.
What could be the reason? Here is my code:

SendMail("[email protected]", "[email protected]", "A New Position has been opened", "Text in the mail: A New Position has been opened");

Note: [email protected] represents my original email address (I changed it in the code sample above)

Thanks
Tradix10

[NinjaTrader_ChelseaB]

Hi Tradix10,

Thanks for your post.

Are there error messages in the Log tab of the Control Center?

[Tradix10]

E-Mail Notification Error Message

Thanks Chelsea!

Yes, there is a message:

"Failed to send mail: You must setup your email account settings via Control Center-> Tools -> Options - > Misc"

In "Misc" I left all fields blank. In the Ninja Trader help I followed the hint to leave the setup blank. As mentioned before, in 2013 the mail worked good - I did not change any settings since 2013, just updated NT7 to V18 and later to V21.

Also. If I use the "Test" Button in Misc, a similar error message appears.

[NinjaTrader_ChelseaB]

Hello Tradix10,

Thanks for your reply.

Do you have the SSL checked? Is the port set to 25?

May I have a screenshot of your Misc tab of the Options window?

To send a screenshot press Alt + PRINT SCREEN to take a screen shot of the selected window. Then go to Start--> Accessories--> Paint, and press CTRL + V to paste the image. Lastly, save as a jpeg file and send the file as an attachment.

For detailed instructions please visit the following link
http://take-a-screenshot.org/

[Tradix10]

Screen Shots eMail error

Hello Chelsea,

I attached two Screen Shots, one from Log, one from my settings in the options windows.

Regards
Tradix10

[NinjaTrader_ChelseaB]

Hello,

Thank you for confirming that for me.

(This should work, I'm not sure why it is not)

Please send me an email at support [at] ninjatrader [dot] com.

In the email please write Attn: Chelsea and add a link to this forum thread.

[jriverac]

Hi, I have the same problem

I use a Gmail account.

What are the right settings?

Thanks

Juan

[NinjaTrader_ChelseaB]

Hello Juan,

Below is a link to the email setups for popular emails such as Gmail.
http://www.ninjatrader.com/support/f...ad.php?t=45339