Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

network connection error

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    network connection error

    Hi support, For the last 3 days , I cannot use my demo ninatradet account because I am getting: login failed: network connection to the order routing system is unavailable". please help me to continue use the platform.

    #2
    Hello moncar,
    I will be following up with you in the support ticket you have submitted. For future reference this item commonly is resolved by a router and PC restart.


    To restart your router please do the following:

    Unplug the power source from your router
    Leave it unplugged for ~20 seconds
    Plug the power source back in
    Restart your PC
    Please allow your router to reboot properly before starting NinjaTrader.

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by rajendrasubedi2023, Today, 09:50 AM
    2 responses
    12 views
    0 likes
    Last Post rajendrasubedi2023  
    Started by geddyisodin, Today, 05:20 AM
    4 responses
    28 views
    0 likes
    Last Post geddyisodin  
    Started by geotrades1, Today, 10:02 AM
    2 responses
    8 views
    0 likes
    Last Post geotrades1  
    Started by ender_wiggum, Today, 09:50 AM
    1 response
    5 views
    0 likes
    Last Post NinjaTrader_Gaby  
    Started by bmartz, Today, 09:30 AM
    1 response
    10 views
    0 likes
    Last Post NinjaTrader_Erick  
    Working...
    X