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NinjaTrader
my charts won't load properly
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It was something about if you want to continue receiving some kind of update?
log and trace files attached
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Hello diver,
Thanks for your post.
Please reinstall NinjaTrader with the steps below and let us know if you see the same behavior.
NOTE: This will NOT remove any of your indicators, workspaces, charts, connections, or other settings provided you DO NOT delete the NinjaTrader 8 Folder in the My Documents directory of Windows.
1. Close all running applications.
2. Make sure NinjaTrader is closed from the Windows Task Manager:
- Press CTRL + ALT + DEL on your keyboard > Start Task Manager > Processes tab > Locate and highlight "NinjaTrader.exe" > Click "End Process". If you don't see a NinjaTrader item here, that means NinjaTrader has been closed
3. Then from the Start menu select --> Control Panel --> Add and Remove Programs or Programs and Features
4. From Add and Remove Programs select NinjaTrader 8 and click Remove
5. Navigate to the following folders and delete any "NinjaTrader 8" folders located here:
- C:\Program Files (x86)\
- or
- C:\Program Files\
6. Once these steps are completed, download and install NinjaTrader from the link below:
Please let us know if you see the same behavior after the steps above.Shawn B.NinjaTrader Customer Service
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