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ninja trader chart gap

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    ninja trader chart gap

    Hi guys,

    I tried to find the thread for such a query but wasnt able to find..
    basically i did not login in NT 6 for about a month and when i tried to login today and load eur/usd cpot chart : feed from gain capital , I had a big candle from 1.46 to 1.34 . usually the chart should be in the form of 15 min candles on 15min chart . In short there is a bug.. how can i remove this so i can get true charts?

    #2
    Hello amit_rwd,

    Thank you for your post.

    Please follow the instructions below to repair the NinjaTrader database.
    • Disconnect NinjaTrader from any open connections via File > Disconnect
    • From the NinjaTrader Control Center window select the menu Tools > Options
    • Select the "Misc" tab
    • Press the "Repair DB" button
    • Press the "OK" button

    Please let me know if the issue persists after this procedure.
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      closing default charts

      I seem to have 39 charts in a default workspace that I dont know how to get rid of.I close them and they re appear when opening NT.

      How to I start anew in NT ,clean slate?

      Comment


        #4
        Originally posted by laredo View Post
        I seem to have 39 charts in a default workspace that I dont know how to get rid of.I close them and they re appear when opening NT.

        How to I start anew in NT ,clean slate?
        After you have closed the charts you do not want associated with your Default Workspace please go to File-->Workspaces-->Save Workspace.

        I have provided a link below to our Help Guide that goes over Managing Workspaces.



        Please let me know if the issue persists after this procedure.
        Christopher J.NinjaTrader Customer Service

        Comment


          #5
          I tried "save as" teh 39 nine charts,leaving the default workspace empty ,then tried to delete that 39/workspace,which it shows deteted,but the charts dont go away.

          Comment


            #6
            I un installed NT 6.5,tried to delete all ninja from via search,and files there would not delete,re installed ninja 6.5,and the 39 chart are still there.

            Comment


              #7
              I managed to delete all ninja.I do get the firewall notice and dotn know how to set up Pand Security Suite to permit NT 6.5 access.

              Comment


                #8
                Hello,

                First please close your newly saved Workspace by going to File-->Workspace-->Close Workspace.

                Next please Close NinjaTrader-->Documents-->NinjaTrader 6.5-->Workspaces-->Right click on the workspace-->Delete-->Restart NinjaTrader.

                Please let me know if the issue persists after this procedure.
                Christopher J.NinjaTrader Customer Service

                Comment

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