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Hello,
Thank you for your note.
What version of NinjaTrader are you using? Please provide the entire version number. This can be found under Help -> About (Example: 7.0.1000.X or 8.0.X.0)
Who are you connected to? This is displayed with a green dot in the Connections menu of the Control Center window.
Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?Chelsea B.NinjaTrader Customer Service
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