Ninjatrader 8 Demo Live Data - only daily chart showing?

djhhan

Junior Member

Join Date: Nov 2017

Posts: 1
#1

Ninjatrader 8 Demo Live Data - only daily chart showing?

11-23-2017, 04:10 PM

Hi,

I'm trying out the demo account to use the charting software, and I'm not able to get charts for any time frames except the daily. I see Kinetick is only for historical daily charts but is that the same for the Contiuum demo data feed?
Tags: None
NinjaTrader_ChrisSch

NinjaTrader Customer Service

Join Date: Apr 2016

Posts: 1418
#2

11-23-2017, 04:50 PM

Hello djhhan,

Thank you for your note.

Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.

* Open your NinjaTrader folder under Documents.
* Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
* Send the 2 compressed folders as attachments to this email.
* Once complete, you can delete these compressed folders.

I look forward to your reply.
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