FXCM BarsRequest Multi-TimeFrame freeze the chart

[pablogranada]

Hello,

The NT8 chart freezes waiting for the Data from the connection, only when using FXCM datafeed, indicator works fine on Continuum datafeed and Kinetick.

I am developing a indicator that uses some historical data from other timeframe different to the chart timeframe.

The problem hapens using 2 different aproaches:

- If I use new BarsRequest() inside OnStateChange with State.DataLoaded + TriggerCustomEvent for updating indicator values.

- Also if I use AddDataSeries() + BarsInProgress == 1 + BarsArray, etc...

Both technical solutions result on the same problem, can you help me with this?

I found this thread (similar to mine) but there is no "final solution" from you on the thread.

http://ninjatrader.com/support/forum/showthread.php?t=78953&goto=nextoldest

Thanks in advanced.
Pablo

[NinjaTrader_ChelseaB]

Hello Pablo,

Do you have a reduced script that can demonstrate the behavior?

Or would you like me to test the script in the forum post you have linked?

[pablogranada]

Hello Chelsea,

I think I found one solution/problem :

One question for you > Does FXCM provides 1 TICK data for FOREX instruments (GBPUSD, EURUSD, etc..)?

Because I disable "Historical data from Ninja Servers" on the FXCM connection properties and then I only use M1 and higher timeframes on my indicator and its working fine now.

I believe TICK data from Ninja servers and FXCM datafeed don't work well together even that charts can use 1 TICK data (when historical are loaded from NT servers) but they might not work on the same multi-timeframe indicator, is that the suposed behaviour of NT?

Regards
Pablo

[NinjaTrader_ChelseaB]

Hello Pablo,

Yes, FXCM does have historical tick data.

http://ninjatrader.com/support/helpGuides/nt8/en-us/data_by_provider.htm

If the server is set to FXCM's historical data servers you will get 1 day of historical data.

If the server is set to NinjaTrader's historical data servers you will get as much historical data as has been recorded on that server for the selected instrument.

[pablogranada]

Hi Chelsea,

We are having some errors when geting data from FXCM, Do you have some help to avoid this problems on the chart / platform or indicator's code :

Error on requesting bars series: 'HTTP receive response failed object' /pricearchive/EURUSD_Default... errorCode 12152

AND

Error on requesting bars series: QuotesLoader has not replied for 30000 ms. The request has been canceled by timeout.

Thanks
Pablo

[NinjaTrader_ChelseaB]

Hello Pablo,

Please send an email to platformsupport [at] ninjatrader [dot] com so that we may further assist.
In the email, please include a link to this forum thread.