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Indicator Error on NT Start

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    Indicator Error on NT Start

    Hi,

    I have a custom indicator that compiles and runs correctly on a chart. If I save my workspace, close NT, and then reopen NT again, the indicator fails to show and I get the following error message...

    Failed to restore Indicator 'Unknown'. Most likely (a) the implementation changed or (b) one or more properties have been renamed or removed or (c) the custom assembly which implements this Indicator no longer is there.

    Can you please advise how to resolve this? Thank you.

    #2
    Hello Zeos6,

    Thanks for your question.

    This typically occurs when an indicator is added to a chart and that indicator's name has then changed since you have saved your workspace. The workspace then tries to load an older indicator in which it cannot find.

    This can be resolved by removing the indicator from the chart if it is still listed, re-adding the indicator, and then saving the workspace with the current version of the indicator added.

    Please let me know if this does not resolve your inquiry.
    JimNinjaTrader Customer Service

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      #3
      Hi Jim,

      I have done this several times and still the same error.

      Comment


        #4
        Hello Zeos6,

        If you would like, we could take a look at the issue together on a support call.

        Please write in to platformsupport [at] ninjatrader [dot] com with the thread URL and text "Attention Jim." Please include a time you would like to schedule a call. (Please include a time zone.) Our regular support hours are 8:30am to 6pm US Eastern, Monday through Friday.

        Shortly before our call, please launch our remote support application (TeamViewer). There are 2 ways you can do this.

        * Via NinjaTrader Control Center > Help > Remote Support
        * If you cannot start or have not downloaded NinjaTrader, please download the support application here: http://www.ninjatrader.com/support/NTSupport.exe

        I look forward to assisting further.
        JimNinjaTrader Customer Service

        Comment


          #5
          Thanks Jim. Will do. Might be the best way to resolve this.

          Comment

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