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Free end of day data

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    Free end of day data

    Doesn’t seem to work, when I connect I have a green light and I hear a chime noise as if I was connected.
    I’m getting virtually nothing on the charts.
    I’m using NT8

    Thanks!

    #2
    Hello,

    Thank you for your post.

    Resetting your instruments should resolve this item.

    To reset your instruments, please take the steps below.

    1) First, disconnect from any data providers by navigating to the Control Center > Connections menu, and left-click on “disconnect” that appears to the right when hovering your mouse over any active connection
    2) Next, reset your instruments by navigating to the Control Center > Tools > Database Management
    3) In the Database Management window, under the “Update instruments” section, ensure that “General properties”, "Futures expiries" and “Symbol mappings” options are checked and then click Update
    4) Lastly, restart NinjaTrader for the changes to occur

    Please let us know if we may be of further assistance.
    Josh G.NinjaTrader Customer Service

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