John
Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
NT7 bld 37 won't start
Collapse
X
-
NT7 bld 37 won't start
I had a power failure at the house, and now I can not get NT 7 to start. It is saying it can't find some files, but I can see them using Win10 File Explorer. I have tried to repair as well as uninstall / reinstall with no success. Please advise.
JohnTags: None
-
Hello joromero,
Thanks for your post.
Please send an email to platformsupport [at] ninjatrader [dot] com with your log and trace files included as an attachment to the email, so I may investigate this matter further.
- Open your NinjaTrader folder under Documents.
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
Put 'Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.
We look forward to assisting you further.Shawn B.NinjaTrader Customer Service
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by adeelshahzad, Today, 11:49 AM
|
5 responses
15 views
0 likes
|
Last Post Today, 01:27 PM | ||
Started by spottysallrite, Today, 11:31 AM
|
5 responses
12 views
0 likes
|
Last Post Today, 01:20 PM | ||
Started by yaniv, Today, 12:50 PM
|
1 response
2 views
0 likes
|
Last Post Today, 01:15 PM | ||
Started by Lele2k24, Yesterday, 11:24 AM
|
10 responses
33 views
0 likes
|
Last Post Today, 01:04 PM | ||
Started by Padan, Today, 02:02 AM
|
7 responses
19 views
0 likes
|
Last Post Today, 12:59 PM |
Comment