I have successfully converted to NT8. I set up my connection per instruction, I get the green dot and sound saying I am connected but when I open an EU 5m chart I get the candles but it does not move though I am connected. So something is not right. Can someone give me some suggestions...
-
Hello jamesr24,
Thank you for your note.
Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.
* Open your NinjaTrader folder under Documents.
* Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
* Send the 2 compressed folders as attachments to this email.
* Once complete, you can delete these compressed folders.
I look forward to your reply.
| Topics | Statistics | Last Post | ||
|---|---|---|---|---|
|
4 responses
28 views
0 likes
|
Today, 10:31 PM
|
|||
|
0 responses
7 views
0 likes
|
by funk10101
Today, 09:43 PM
|
|||
|
11 responses
37 views
0 likes
|
by jeronymite
Today, 09:37 PM
|
|||
|
8 responses
44 views
0 likes
|
by bill2023
Today, 09:27 PM
|
|||
|
6 responses
26 views
0 likes
|
by ryjoga
Today, 09:17 PM
|
Comment