data check

[explorer101]

Hello can you check the GE 12-18 data,

i get this through continuum feed but the data looks off and the volume times on a 5 minute chart - can someone check this ?

thanks

[NinjaTrader_ChrisSch]

Hello explorer101,

Thank you for your note.

Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.

* Open your NinjaTrader folder under Documents.
* Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
* Send the 2 compressed folders as attachments to this email.
* Once complete, you can delete these compressed folders.

I look forward to your reply.

[explorer101]

Hello, appreciate this is standard 1st line type of reply requesting those files but there is nothing of interest in those files all in order with getting the 1 Min data for the GE 12-18

It seems to be when i reload historical the latest 5 min bar is the one showing the huge drop which is not accurate considering the small moves in this product.

As far as i am aware i get real updates for this 3 month contract

Please find enclosed the attached image of data and note the drop - that is not accurate or normal can you verify on your side or if not sure forward to a colleague

thanks

[NinjaTrader_PatrickG]

This is occurring due to the fact that you're viewing a contract which is not the front month and also because your merge policy is merging historical data with live data based on built-in rollover dates.

The GE 12-18 doesn't rollover in NinjaTrader until September 14th. If you want to rollover before that and continue to merge past contracts, you will need to adjust the rollover date:

• Control Center > Tools > Instruments
• Locate and select 'GE' > Edit
• Scroll down and select 'Edit rollovers'
• Select the '12-18' contract from the 'configured' list
• Edit the 'rollover date' to any date prior to today > OK > OK > Close
• Right-click on your chart and select 'reload all historical data'

If you do not want your charts to merge back past contracts, you can change your merge policy to 'Do Not Merge' under Control Center > Tools > Options > Market Data > Global Merge Policy.

Below I have provided a link to the Understanding Merge Policies section of the help guide.

https://ninjatrader.com/support/helpGuides/nt8/en-us/merge_policy.htm