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NinjaTrader
One Instrument Locking NT8
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One Instrument Locking NT8
It seems that NQ (Sept 18) contract is locking up NT8. It was working earlier and then I notices some of the indicators (RSI for example) stopped updated. Then NQ stopped updating. My other instruments kept working and updating. I shutdown and re-started and it tries to load NQ and freezes. The other instruments do not load and I have to crash NT.
Please advise.Tags: None
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Please answer these questions:- What version of NinjaTrader 8 are you using? Please provide the entire version number. This can be found under Help -> About (Example: 8.0.X.0)
- Who are you connected to? This is displayed in green on lower left corner of the Control Center window.
- Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?
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I see that you're one version behind (8.0.14.1). The current version is 8.0.14.2. Please follow the steps listed below to upgrade NinjaTrader:- Copy your license key from the Control Center > Help > License Key.
- Close all running applications.
- Uninstall NinjaTrader within Windows Control Panel.
- Navigate to C:\ > Program File (x86) > Delete the 'NinjaTrader 8' folder if it exists
- Reboot your PC.
- Once these steps are completed, download and install NT8 from the link below.
- http://ninjatrader.com/PlatformDirect
After the upgrade, please reset your instruments:- First, disconnect from any data providers by navigating to the Control Center > Connections menu, and left-click on “disconnect” that appears to the right when hovering your mouse over any active connection
- Next, reset your instruments by navigating to the Control Center > Tools > Database Management
- In the Database Management window, under the “Update instruments” section, ensure that “General properties”, "Futures expiries" and “Symbol mappings” options are checked and then click Update
- Lastly, restart NinjaTrader for the changes to occur
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