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Platform Technical Support General platform technical support for NinjaTrader 8.

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Old 09-12-2017, 07:00 AM   #31
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Top end machine, 30 charts, many indicators.

Lagging crosshair problem.

Problem solved.

1) Check Drivers for update. Not the issue
2) Turn off all indicator. Not the issue
3) Turn charts off one by one.. turns out one of the chart had set 3000 days to load.... charge back to shorter range.. problem solved..
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Old 09-12-2017, 08:49 AM   #32
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I was using reasonably short intervals on a 4.5ghz overclocked computer with a top end graphics card and I still had crosshair sync/lag issues. I don't use NT8 anymore as a result. Not worth paying money for software that can't do trivial tasks.
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Old 09-12-2017, 09:06 AM   #33
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Hello jcrza,

Thank you for your response.

Were you able to get in touch with us at platformsupport[at]ninjatrader[dot]com with your log and trace files?

I look forward to your response.
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Old 12-07-2017, 07:59 AM   #34
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We just released R11 which includes performance upgrades to the crosshair.

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Old 12-08-2017, 12:58 AM   #35
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Originally Posted by NinjaTrader_Ray View Post
We just released R11 which includes performance upgrades to the crosshair.

What happened? Did you finally hire a genius there?

Looks much better so far in 3k full screen chart. Finally after 2.5 years of complaining and tons of issues....

And unrelated to crosshairs:

In fact - Playback-Market Replay looks a little less burdened. I only see 4.25 cores out of 8 virtual cores working, and I might be back at 1 month every 10 minutes. Maybe your genius also fixed that too finally. Feels like you had too many internal update calls in your internal callbacks that someone finally straightened out.

Running a 3 year replay now to see if results match previous version - or go bonkers from new errors.
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