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Old 12-07-2017, 07:28 AM   #1
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Default trailing stop bug in strategy builder ?

I am having a problem with my strategies that has a trailing stop.

The errror I am getting is as follows
Stop price can't be changed below the market. affected Order: BuyToCover 40000 StopMarket @ 1.3352
2017-12-07 12:15:00:539|0|4|Strategy 'IchimokufilterCloud/122482486' submitted an order that generated the following error 'Unable to change order'. Strategy has sent cancel requests, attempted to close the position and terminated itself.

the script was created inside of the Strategy builder with no other added code and compiled ok.

this is happening on various scripts in certain circumstances and is causing problems.
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Old 12-07-2017, 07:59 AM   #2
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Hello fredfred123,

Thank you for your post.

Please send me your log and trace files so that I may look into what occurred. You can do this by going to the Control Center-> Help-> Mail to Platform Support. Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please list 'ATTN: Patrick H' in the subject line and reference this thread in the body of the email.

I look forward to assisting you further.
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Old 12-07-2017, 08:23 AM   #3
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Thank you

I have sent Log and trace files with history


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