Replay Data not available

[Jzgmma]

Hi

I am trying to download replay data for OIL from FXCM. I am only able to download FOREX, OIL and Index data not working. I have include a pic of the error message. Any help would be great, Thanks!!

John.

[NinjaTrader_ShawnB]

Hello Jzgmma,


Thanks for your post.


Could you please send the log and trace from your platform to look further into this inquiry?


To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-> Mail to Platform Support in NinjaTrader. Put 'Att Shawn', in the subject field and enable 'Log and trace files'.


Also, give a reference of this thread in the body of the email.