The first attachment shows what I mean. You can see the open and close ticks and the high/low portion of the bar are separate, and the data box shows the bad values.
If I simply change the interval and change it back, then the bars are correct. The second attachment shows what it looks like after going 15M -> 5M -> 15M.
I have spent some time narrowing it down, and this happens on charts with no indicator/strat, just a straight 5-15 minute data series. I have seen on multiple symbols (ES, NQ, CL, 6A). The same data series shows up fine in a different chart, so it is just a single chart data series that is affected, not the underlying data. This happens once or twice a day.
I believe this happens when I am connected to both Continuum and IB (data is sourced from Continuum). When I am only connected to Continuum I do not see the issue. I have also only seen when multiple large workspaces are open.
There is nothing in the logs, so please do not start with a stock support request. This is an internal NT corruption issue.
Comment