Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Error message

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Error message

    Since yesterday im getting this message . please see the pic file
    Attached Files

    #2
    Hello saeed,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.

    * Open your NinjaTrader folder under Documents.
    * Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    * Send the 2 compressed folders as attachments to this email.
    * Once complete, you can delete these compressed folders.

    I look forward to your reply.

    Comment


      #3
      done you should have the email .

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by Belfortbucks, Today, 09:29 PM
      0 responses
      6 views
      0 likes
      Last Post Belfortbucks  
      Started by zstheorist, Today, 07:52 PM
      0 responses
      7 views
      0 likes
      Last Post zstheorist  
      Started by pmachiraju, 11-01-2023, 04:46 AM
      8 responses
      151 views
      0 likes
      Last Post rehmans
      by rehmans
       
      Started by mattbsea, Today, 05:44 PM
      0 responses
      6 views
      0 likes
      Last Post mattbsea  
      Started by RideMe, 04-07-2024, 04:54 PM
      6 responses
      33 views
      0 likes
      Last Post RideMe
      by RideMe
       
      Working...
      X