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Data Box not 'always on top' since update last week

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    Data Box not 'always on top' since update last week

    Hi all,

    I'm having issues with the Data Box setting in NT8.0.14.2
    Since the latest upgrade, it's not saving it's 'always on top' setting. Then when opening NT8, I have to click the button numerous times in order to get the data box visible after which I can then finally select Always on Top.
    It also doesn't seem to save the settings on which indicators to display in the box and which not.

    Is this a known error?

    #2
    Hello pa dax,

    Thank you for your note.

    This would be unexpected behavior.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.

    * Open your NinjaTrader folder under Documents.
    * Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    * Send the 2 compressed folders as attachments to this email.
    * Once complete, you can delete these compressed folders.

    I look forward to your reply.

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