Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Live account data not reporting realtime
Collapse
X
-
Live account data not reporting realtime
My demo account works fine but the live account is not reporting real-time changes in net liquidation, unrealized p&l, or total p&l. It does report open positions, and does update when the position is closed. I can't find where to reset this.Tags: None
-
Hello johnMoss,
Thanks for writing in to our Support team.
Only certain brokers will send this information, for a complete list of what account information certain brokers will and will not send, you can view our help guide here:
https://ninjatrader.com/support/help...TheAccountsTab
Please let me know if I may be of any further assistance.Alan S.NinjaTrader Customer Service
-
Hello johnMoss,
I am not aware of any changes made by Philip Capital in the way they send out account information, but our brokerage support team would be a better resource for that information.
You can find contact information from the brokerage team on our website here:
https://ninjatrader.com/ContactUs
Please let me know if I may be of any further assistance.Alan S.NinjaTrader Customer Service
Comment
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by eduardodipp7, Today, 10:29 AM
|
0 responses
1 view
0 likes
|
Last Post
by eduardodipp7
Today, 10:29 AM
|
||
Started by AgriTrdr, 07-16-2023, 12:54 PM
|
39 responses
272 views
0 likes
|
Last Post
by f.saeidi
Today, 10:23 AM
|
||
Started by ninza33, Today, 09:10 AM
|
1 response
10 views
0 likes
|
Last Post Today, 09:46 AM | ||
Started by goodknight777, Today, 08:43 AM
|
1 response
6 views
0 likes
|
Last Post Today, 09:25 AM | ||
Started by kramnor2001, Yesterday, 02:30 PM
|
3 responses
22 views
0 likes
|
Last Post
by kramnor2001
Today, 09:20 AM
|
Comment