PFG connector problems

[drolles]

Could you please help?

I can’t seem to solve this problem with the PFG connector. I’ve uninstalled and reinstalled this app twice with no outcome.

Could you please recommend a next step?

Thanks and regards,

drolles

[NinjaTrader_Chip]

Hello drolles

Thank you for your post.

Please clarify which version of NinjaTrader 7 you are using as well as which version of the PFG API software you have installed.

Thank you,

[drolles]

Chip,

Thanks for the reply.

I'm using NT 7.0.0.23. And PFG connector 1.0.0.445.

I have followed the NT7 link for the PFG connector.

Thanks and regards,

drolles

[NinjaTrader_VinceB]

Hi,

This is Vince responding on behalf of Chip.

Can you send a note to support at ninjatrader dot com and put in the subject 'For Vince' and refer to this post.

I want to provide you a link that I can't expose on this forum.

[drolles]

Vince,

Thanks for the reply.

I sent the link to the address give below a couple of hours ago.

Thanks and regards,

drolles

[NinjaTrader_VinceB]

Hi Daniel,

I already replied a few hours ago. Have you not received my response? You might want to check your junk folder to see if it ended up there.

[drolles]

Vince,

Thanks for the reply.

Yes, found the note.

Uninstall / re-install NT really the only answer huh? Ok. I'll give that a go.

Thanks and regards,

drolles

[drolles]

Vince,

Thanks for your help on this.

Good news, I now have connectively.

However, a funny thing has happened. I appear to have lost my “stocks” listing within the Instrument Manager. Could you please help me here? What’s happened?

Thanks and regards,

drolles

[NinjaTrader_VinceB]

What exactly do you mean, your default list is missing the stocks, or are they completely gone?

If they are missing in the Default instrument list, you need to add them back manually by highlighting them in the middle section and move them to the list with the '<' button.

If they have completely disappeared, try resetting your instruments under Tools--> Options--> Data tab--> Reset instruments.

If these were manually added instruments, you would need to redo this again. Keep in mind that you can import Stocklists.

[drolles]

Vince,

Thanks very much for your help.

All sorted; ghost in the machine.

Kind regards,

Dan

[Laker]

Could you please help?

I can’t seem to solve this problem with the PFG connector. I’ve uninstalled and reinstalled this app twice with no outcome.

Could you please recommend a next step?

Thanks and regards,

drolles

I do have the exact same problem. I'm using NT 7.0.1000.1 and PFGAPI 1.0.445. So what's the solution for this problem?

[drolles]

Laker,

They told me to uninstall and re-install NT. However, I would suggest that you have someone from NT Support reply. I don't know why they saw to fit to issue it to me via email.

Kind regards,

drolles