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You have 2 active order(s)

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    You have 2 active order(s)

    When I try disconnect NinjaTrader say: you have 2 active order(s). Do you really want to disconnect?

    I have leafe Ninja and i have real account and Sim.

    Thanks.

    #2
    Hello,

    This message indicates you have resting orders open while closing the platform. To check which orders are open, you can go to the orders tab on the control center. Here you can manage your orders before closing the platform.

    Please let us know if you have any further questions.
    Ryan S.NinjaTrader Customer Service

    Comment


      #3
      I can't see this orders so I can't cancel it.
      Last edited by Ufesa; 10-19-2017, 09:22 AM.

      Comment


        #4
        Hello,

        Thanks for the reply.

        I would recommend resetting your database to clear these orders from the system. I've provided instructions below for each version of the platform:

        NinjaTrader 7:

        Please follow the instructions below to reset the NinjaTrader database. (This can take longer depending on the size of your database file and your system.)

        Disconnect NinjaTrader from any open connections via File > Disconnect.
        From the NinjaTrader Control Center window select the menu Tools > Options.
        Select the 'Data' tab.
        Press the 'Reset DB' button.
        Press the 'OK' button.
        The following data will be removed.

        Historical orders.
        Historical executions.
        Historical ATM strategy data.
        Saved Strategy Analyzer backtest results.
        The following data will be maintained.

        ATM strategy templates.
        Historical chart data.


        NinjaTrader 8:

        Disconnect NinjaTrader from any open connections via Connections > Disconnect
        From the NinjaTrader Control Center window select the menu Tools > Database
        Press "Reset DB"
        Check Historical Orders to remove historical orders
        Check Historical Trades to remove historical trades
        Press the "Reset" button


        Please let us know if we may be of further assistance.
        Ryan S.NinjaTrader Customer Service

        Comment


          #5
          Ok. It's perfect.

          Comment

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