Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Error message

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Error message

    Since yesterday im getting this message . please see the pic file
    Attached Files

    #2
    Hello saeed,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.

    * Open your NinjaTrader folder under Documents.
    * Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    * Send the 2 compressed folders as attachments to this email.
    * Once complete, you can delete these compressed folders.

    I look forward to your reply.

    Comment


      #3
      done you should have the email .

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by andrewtrades, Today, 04:57 PM
      1 response
      5 views
      0 likes
      Last Post NinjaTrader_Manfred  
      Started by chbruno, Today, 04:10 PM
      0 responses
      3 views
      0 likes
      Last Post chbruno
      by chbruno
       
      Started by josh18955, 03-25-2023, 11:16 AM
      6 responses
      436 views
      0 likes
      Last Post Delerium  
      Started by FAQtrader, Today, 03:35 PM
      0 responses
      7 views
      0 likes
      Last Post FAQtrader  
      Started by rocketman7, Today, 09:41 AM
      5 responses
      19 views
      0 likes
      Last Post NinjaTrader_Jesse  
      Working...
      X