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Return to previouse version in ninja

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    Return to previouse version in ninja

    hi
    I installed NT8 B13
    I have problems with this version
    can i go back to version 12 ?
    I tried to do it but i was rejected ( i do not remember why ? )
    re- installation of version 12 after version 13 was installed - failed
    Last edited by doron; 09-06-2016, 08:41 AM.

    #2
    Hello doron, and thank you for your question.

    We do not make previous beta versions available during our beta process. Are there any questions we could answer so we can get your RC1 copy of Ninja working correctly?
    Jessica P.NinjaTrader Customer Service

    Comment


      #3
      hi
      The problems i have in b13 were described here

      http://ninjatrader.com/support/forum...ad.php?t=89151


      in addition i send log and trace to ninja support

      i got no answers to any of my reported problems

      Comment


        #4
        It looks like your message in the other thread is unrelated to the OP's, so I believe it would be appropriate to handle this here. It looks further that you are getting several messages about unset object references and out-of-bounds indexes, which usually imply something to do with custom NinjaScript.

        So we can further diagnose your system, please start NinjaTrader in Safe Mode.
        Safe Mode will prevent NinjaTrader from:
        • Loading workspaces.
        • Connecting on start-up.
        • Loading custom assemblies.
        • Getting instrument updates from the server.

        To enable safe mode, please use the following steps:
        • Exit NinjaTrader.
        • Hold the CONTROL key and double click the NinjaTrader icon.
        • Keep the CONTROL key held down until you see the Control Center.
        • You can verify you are in safe mode by going to Help -> About.


        Once you have started up, please connect to your data feed provider and create a basic chart with a frequently traded instrument. Please then let us know whether or not any of the messages you have seen occur in this condition. Thank you in advance, this information will aid us greatly in determining what is happening on your system.
        Jessica P.NinjaTrader Customer Service

        Comment

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