• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Incorrect P&L Display for unknown reason

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Incorrect P&L Display for unknown reason

    Hi everyone, I have a weird issue where NT8 displays an incorrect P&L amount. I have opened a position in this case USDCHF and am clearly at a loss. However, not only does NT8 display profit, it also displays an insane amount (I wish it were true). of $149,728.50!

    Who can I contact for support to get this corrected? It's messing up all my trades..

    Thanks!

    #2
    Hello Oracletrades,

    With live orders you can sometimes reset the db (or remove the account while disconnected) and then wait the next day (so that orders made that day are not received as External orders).
    The pairing of orders can be sensitive and relies on every entry and exit being accounted for in order.

    To reset the db:
    Click Tools -> Options -> Data -> Reset DB
    https://ninjatrader.com/support/help...7/data_tab.htm

    As a heads up, if you reconnect NT may poll the account and get order information of orders not in the database and mark these as external which can continue to be mismatched in the performance. Should you reset, sometimes waiting until the next day can prevent trades from being mismatched moving forward.

    Also, be sure you are using 7.0.1000.40.
    http://ninjatrader.com/GetStarted
    Last edited by NinjaTrader_ChelseaB; 11-17-2019, 05:27 PM.
    Chelsea B.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by edmata1109, 12-04-2019, 09:19 PM
    8 responses
    28 views
    0 likes
    Last Post koganam
    by koganam
     
    Started by maindoor, 12-03-2019, 10:45 PM
    9 responses
    61 views
    0 likes
    Last Post koganam
    by koganam
     
    Started by w0lverine, Today, 08:22 PM
    0 responses
    1 view
    0 likes
    Last Post w0lverine  
    Started by dkbyond, Today, 04:11 PM
    0 responses
    5 views
    0 likes
    Last Post dkbyond
    by dkbyond
     
    Started by markus3500, Today, 03:29 PM
    1 response
    18 views
    0 likes
    Last Post NinjaTrader_EricB  
    Working...
    X