We are excited to announce the next step in our evolution with the introduction of our cloud-based trading infrastructure & integrated multi-device trading through NinjaTrader Web & Mobile.
As we have continued to modernize our services to best support you, we have also launched a new look & feel across our website & communication channels to reflect our expanded product offerings & leadership role in the futures industry. We hope you like the new look!
FAQs are included below reviewing topics around the new platforms, an updated client dashboard and the latest release of NinjaTrader Desktop (v. 8.1). We also have articles referencing NinjaTrader Web and NinjaTrader Mobile available for your review.
As always, you can contact our support team with any additional questions.
NinjaTrader Account FAQs
NinjaTrader Web: To launch, log in to your NinjaTrader account & select “Trade”.
Mobile Trading Apps: Download for Android or iPhone from Google Play or Apple App Stores
Once you have upgraded to NinjaTrader Desktop (v. 8.1), you will be presented with a logon screen on start-up that utilizes your Account Dashboard username and password. Once verified, you can connect to your NinjaTrader Brokerage account via your Continuum / CQG connection, which will continue to use your Continuum / CQG username and password. If you would like to take advantage of the new server-based functionality available through NinjaTrader Desktop (v. 8.1), you can create a new NinjaTrader connection following the steps here.
Please note that access to NinjaTrader Web and Mobile will require you to log in with your account dashboard username and password. Your Continuum/CQG username and password will not work in NinjaTrader Web or NinjaTrader Mobile.
NinjaTrader Licensing FAQs
Upon install and log in, you will have access to Chart Trader and additional features across NinjaTrader Desktop and NinjaTrader Web.
- Download and upgrade to the latest version of NinjaTrader Desktop (v. 8.1) which will automatically migrate your legacy NinjaTrader license key and unlock access to the new account plans.
- Manually submit your legacy NinjaTrader license key through the account dashboard to unlock access to the new account plans.
NinjaTrader Platform FAQs
If you upgrade to the latest version of NinjaTrader Desktop (v. 8.1), a new multi-provider option is now available. This option will maintain your previous connections while increasing security for your account. Learn more.
If you upgrade to the latest version of NinjaTrader Desktop, a new multi-provider option is now available. This option will maintain your previous connections while increasing security for your account. Learn more.